Friday, January 25, 2013

Straight Talk Tutorial – How to Set Up Your Wireless Home Phone

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Get ready to cut your home phone bill in half! The simplicity provided by the Straight Talk Wireless Home Phone enables you to make both nationwide and international calls for only $30 a month.

Ready to get your phone up and running?  We’ll walk you through the process step-by-step below, and Laura provides great guidance in this video tutorial. Let’s do this!  

Step 1: Open that box up!
See, that wasn’t so hard. Inside you’ll find the following items:

                ·         Home phone unit
                ·         Antenna
                ·         Rechargeable battery
                ·         Power adapter
                ·         Service guide
      If you purchased the phone online you should also have your service plan

Step 2: Install the battery
Turn over your home phone unit, remove the battery cover and connect the connection cable into the battery port. Place the cover back on and you’re in business.

The battery you just installed is a rechargeable backup that allows you to make and receive calls in the event of a power outage. It will be fully charged in about three and a half hours.

Step 3: Install the antenna
Align the antenna with the port on the back of the wireless home phone unit. It’s critical that the antenna is installed correctly in order to obtain optimal signal strength. After about two dozen rotations the connection should be secure. Resort to the signal strength indicators on the unit. If nothing is lit up, there’s a good chance the antenna is not installed correctly. Rinse and repeat until your signal indicator is glowing.

Step 4: Give it some juice
Insert the power adapter plug into the DC input port into the back of the wireless home phone unit and then plug the power adapter into the wall. Presto – the unit will turn on automatically. You’ll know you’re in business because the power indicator will turn blue. Want to turn it off? Just hold down the power button for one second.   

Step 5: Connect a telephone
Cord or cordless? It doesn’t matter! You can plug in up to two ports for you corded phones, or the base unit of your cordless phone. You’ll be able to use your cordless phones in and around your home.

Step 6: Activating the Service
You’re almost there so keep it up! To activate your service, visit or call 1.800.299.7784 (from another phone). Have your serial number and service plan or credit card available. Once activated, dial *22890 from one of your connected phones in order to program it.

Step 7: Call away!
You’re ready to go!

 Want more info? Visit

Thursday, January 17, 2013

Three Ways to the iPhone 5

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Last week we announced that the iPhone is now available on Straight Talk. We’ve been waiting for this day and can’t tell you how excited we are about this new offering for our customers.

Some of you may have been using the iPhone already through our Bring Your Own Phone SIM program, but now, we have three different options for you to have the best iPhone at the best price.

There are three ways to have the iPhone on Straight Talk:

  • Bring an AT&T or T-mobile compatible GSM phone, or an unlocked GSM phone.
  • Purchase a straight talk SIM card & airtime bundle. Standard and micro SIM cards available.
  • Activate your SIM by following the easy instructions included in the activation guide that comes     with your SIM card. You will need an Unlimited* Service Plan to activate your SIM. Buy it during checkout or during the Activation process.

  • Walmart offers financing for as low as $25/month on the iPhone 4 and iPhone 5. Plus there’s no interest and no contract.

3.   Purchase an iPhone 5 at Walmart for $649 and watch it pay for 
      itself over time

     a.   Purchase the iPhone 5 for $649 upfront paired with a $45 Unlimited* plan.

           ·   $649 iPhone 5
           ·   Unlimited* talk, text and data access: $45/month
           ·   Total cost: $1,189/year

     b.   Cost of the iPhone 5 on a leading contract plan:

           ·   iPhone 5: $199.99 with a 2 year contract
           ·   Data plan: $140/month
           ·   Total cost: $1,799/year

     c.   Do the math.

So whether you BYOP, finance your phone, or pay up-front, know that Straight Talk offers the best deals on the full package. iPhone + $45/month Unlimited* = huge savings.


Friday, January 11, 2013

Phone Financing + Unlimited* Monthly Plan = Huge Savings

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You don’t need to break the bank in order to get your hands on the new iPhone 5. Straight Talk offers financing for as low was $25/month! Plus there’s no interest**, no contract, and you get Unlimited* data. Winning.

Let’s break it down for all you champions of smart savings:
  • iPhone 5: $25/month
  • Unlimited* data plan: $45/month
  • Total cost: $840/year***
That’s $70 per month for a brand new iPhone 5 AND all the talking, texting, and data access your heart desires. All on America's largest, most dependable networks, with no contract.

Check out the iPhone 5 on a leading contract plan:
  • iPhone 5: $199.99 with a 2 year contract
  • 10 GB data plan: $140/month
  • Total cost: $1,799/year
Ouch! With a contract plan, you’re looking at $140 a month for the highest data, talk, and text plan they offer. They don’t even have Unlimited* data plans (did we mention Straight Talk’s Unlimited* plan is only $45/month?). Plus you STILL have to pay for the iPhone, which is $199.99. And you’re stuck with a 2-year contract. Don’t fall for the “sign your life away and get a cheap iPhone” trick. Head to your nearest Walmart store and save yourself $950 a year. Learn more at

What would you do with the yearly savings of $950? Tell us in the comments below.

*Unlimited Service Plan must be purchased with phone. Offer/model not available in all areas. TETHERING TO ANOTHER DEVICE IS PROHIBITED. OTHER LIMITATIONS APPLY. Please Refer to the Terms and Conditions.

**The monthly payment shown should allow you to pay off this purchase (excluding any applicable taxes or optional debt cancellation charges) within the promotion period if: (1) the balance is and will be the only balance on the account during the promotion period (this means that you do not incur any additional fees or charges on your account), (2) you make the payment by the due date each month, and (3) the purchase is subject to the 26 or 18 month advertised financing offer. Applicable taxes or optional debt cancellation charges will require you to make payments for additional months. The monthly payment shown will be added to your minimum payment for other balances on your account. The monthly payment shown will not apply if you do not select the 26 or 18 month advertised financing offer.

***Each iPhone purchase must be made on a separate receipt and requires a separate offer certificate. Offer certificate must be scanned at register at time of purchase to receive the 26 or 18 month offers. Offer subject to credit approval and cannot be combined with any other offer. Applies to a $649 single-receipt iPhone5 phone purchase or a $449 single-receipt iPhone 4 phone purchase made during the promotional period using either a consumer Walmart® Discover® or consumer Walmart® Credit Card in a Walmart store. Offer not valid online. No interest will be charged on promotional purchase (including related taxes and optional debt cancellation charges) and fixed monthly payments are required equal to $25 until promotional purchase is paid in full. Applicable taxes or optional debt cancellation charges will not increase the monthly payment, but will require you to make payments for additional months. Regular account terms apply to non-promotional purchases. For new accounts: Variable purchase APR is 16.90%, 19.90%, 22.90% for Walmart Discover and 22.90% for Walmart Credit Card. Minimum interest charge is $1.00 for both cards. All APRs are accurate as of 10/1/11 and will vary with the market based on the Prime Rate (as defined in your credit card agreement). Existing cardholders should see their credit card agreement for their applicable terms.(Jan 10, 2013)

Monday, January 7, 2013

Straight Talk Easy Exchange Program

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Love your phone? Good. We want you to have it for as long as you’d like. And even with water damage, shattered screens, power surges and other accidents, you can.
It’s called the Straight Talk Easy Exchange program where you may be eligible to trade in a damaged phone.

We offer two programs*:

Easy Exchange PLUS: Purchase Easy Exchange PLUS monthly or annually within 30 days of initial phone activation and you’ll receive coverage for accidental damage and electrical or mechanical malfunction.  So if your phone suffers water damage, a shattered screen, or falls victim to humidity, we’ve got your back.

Easy Exchange: Purchase easy exchange annually within the first year after initial phone activation.  Easy Exchange extends the manufacturer’s warranty and covers electrical and mechanical malfunction providing extra protection for your favorite phone.

Easy exchange protection is available at pricing ranging from $.99 to $39.99. The pricing depends on the retail price of the phone, duration of the plan and whether the plan is prepaid.

*Please note that activation zips in Florida and California are not currently eligible, and BYOP is not offered at this time.

Straight Talk Automated Retail Shops

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In a pinch for a new phone, SIM or service plan with no Walmart around? Now you can find Straight Talk in airports, malls and train stations across the country. See below for a full list of locations where you can stock up on the go at a Straight Talk Automated Retail Shop.

Amtrak Union Station
Ticketing Booths
225 South Canal Street
Chicago, IL 60606

MSP - Minneapolis - St. Paul International Airport
Main Terminal
4300 Glumack Drive
St. Paul, MN 55111

JFK - John F. Kennedy International Airport
Terminal 2 Delta Airlines Gate 19
JFK Access Road
Jamaica, NY 11430

DFW - Dallas/Fort Worth International Airport
Terminal C, Gate 28 and Terminal D, Gate 24
3200 East Airfield Drive
Dallas, TX
IAH - George Bush Intercontinental Airport

OAK -  Oakland International Airport
Terminal 2 Gate 25
1 Airport Drive
Oakland, CA 94621

Lincolnwood Town Center
Center Court
3333 W Touhy Ave
Lincolnwood, IL 60712

Laguna Hills Mall
Center Court
24155 Laguna Hills Mall
Laguna Hills, CA 92653

Fashion Valley
Main Entrance Info Booth
San Diego, CA 92108

Del Amo Fashion Center
JC Penney
3525 Carson Street
Torrance, CA 90503

Jefferson Valley Mall
Food Court
650 Lee Blvd.
Yorktown Heights, NY 10598

River Oaks Center
96 River Oaks Center Dr
Calumet City, IL 60409

Burbank Town Center
201 E Magnolia Blvd.
Burbank, CA 91502

Eastridge Mall
2200 Eastridge Loop
San Jose, CA 95122

Somersville Towne Center
Main Entrance
2556 Somersville Road
Antioch, CA 94509

The Mall at Northgate
5800 Northgate Mall
San Rafael, CA 94903

Woodbridge Center
JC Penney
250 Woodbridge Center Drive
Woodbridge, NJ 7095

Pacific View Mall
Center Court
3301-1 E Main St
Ventura, CA 93003

Westside Pavilion
10800 West Pico Blvd
Los Angeles, CA 90064

Allen Premium Outlets
Food Court
820 West Stacy Road
Allen, TX 75013

Auburn Mall
385 Southbridge Street
Auburn, MA 1501

Beverly Center
Food Court
8500 Beverly Boulevard
Los Angeles, CA 90048

Camarillo Premium Outlets
Food Court
740 East Ventura Boulevard
Camarillo, CA 93010

Crystal Mall
850 Hartford Turnpike
Waterford, CT 6385

Fox Run Mall
JC Penney
50 Fox Run Road
Newington, NH 3801

Great Lakes Crossing Outlets
Children’s Play Area
4000 Baldwin Road
Auburn Hills, MI 48326

Great Lakes Mall
7850 Mentor Avenue
Mentor, OH 44060

Houston Premium Outlets
Food Court
29300 Hempstead Road
Cypress, TX 77433

Jersey Shore Premium Outlets
Food Court
One Premium Outlets Blvd
Tinton Falls, NJ 7753

Montgomery Mall
Center Court
230 Montgomery Mall
North Wales, PA 19454

Northlake Mall
Upper Level JC Penney
4800 Briarcliff Rd NE
Atlanta, GA 30345

Pleasant Prairie Premium Outlets
Food Court
11211 120th Avenue
Pleasant Prairie, WI 53158

Richmond Town Square
691 Richmond Road
Richmond Heights, OH 44143

Round Rock Premium Outlets
Food Court
4401 North IH-35
Round Rock, TX 78664

Stamford Town Center
Food Court
100 Greyrock Place
Stamford, CT 6901

Stratford Square Mall
JC Penney
152 Stratford Square
Bloomingdale, IL 60108

The Mall at Wellington Green
10300 W. Forest Hill Blvd.
Willington, FL 33414

White Oaks Mall
Food Court
2501 Wabash Avenue
Springfield, IL 62704

The Mall at Whitney Field
Radio Shack
100 Commercial Road
Leominster, MA 1453

Choose your product, and voila! You’ll have your phone, SIM or PIN in your hands in seconds.

Surpassing Verizon, TracFone notches 1.1M net adds in Q4

By Mike Dano

Feb. 9 2011 - 6:03 pm - América Móvil's TracFone MVNO service netted a whopping 1.1 million new subscribers in the fourth quarter of 2010, finishing the period with a total of 17.7 million subscribers.

TracFone's net adds put it in the same league as some of the nation's Tier 1 wireless carriers. For example, Verizon Wireless (NYSE:VZ [1]), the nation's largest wireless carrier, recorded 955,000 total net customer additions in the fourth quarter, ending the period with 102.2 million "total wireless connections."

Such a comparison isn't completely fair, however. TracFone doesn't operate its own wireless network--instead, as an MVNO, the company essentially piggybacks on the networks of Verizon , AT&T Mobility (NYSE:T [2]) and T-Mobile USA, reselling their services under TracFone's brands, which include Straight Talk, Net10 and others. Thus, TracFone's net customer additions are also counted by its host carriers under their "wholesale" column.

Nonetheless, TracFone's stellar growth is notable. The company has grown its U.S. subscriber base from 14.4 million in December of 2009 to 16.7 million in September 2010 to 17.7 million at the end of the fourth quarter of last year.

As for TracFone's subscriber metrics, the company's minutes of use skyrocketed 219 percent year over year, from 94 in the fourth quarter of 2009 to 300 in the fourth quarter of 2010. TracFone attributed the growth to its Straight Talk unlimited service. TracFone's average revenue per user grew from $10 to $14 during the same period while its churn remained relatively unchanged at around 4 percent.

Read the full story here.

Great Coverage!

Straight Talk uses one of America's best networks, so you're assured of great coverage, fewer dropped calls and clear connections.

Whether you talk, text or send and receive data, Straight Talk's got you covered.

Click here or on the map for a closer look.

CTIA-The Wireless Association's statement on usage and cost for mobile phone calls

WASHINGTON, DC CTIA-The Wireless Association® issued the following statement today in response to the OECD Communications Outlook report on usage and cost for mobile phone calls:

The headline from the recently released OECD Communications Outlook report reads that Finland, the Netherlands, and Sweden have the lowest prices for mobile phone calls among OECD countries, while the highest prices were found in Canada, Spain, and the United States. But since U.S. consumers enjoy the lowest per minute rates of all of the OECD countries, what today’s OECD report really shows is that some international comparisons just don’t make sense – especially when built on flawed assumptions.

The real story is buried on page 275 of the OECD report which states:

“It is important to note again that the OECD calling pattern in the basket can be significantly different than common calling profiles in a specific country. For example, the high-usage OECD basket includes 1,680 outgoing voice calls per year while users in the United States average 9,600 minutes of voice calls (combined incoming and outgoing) per year. In this case the basket provides the cost of buying exactly the calls and messages in the OECD basket rather than what may be considered a ‘typical’ bundle in the market.”

Read the full article here.