Tuesday, July 20, 2010

Want to upgrade?

Share & Bookmark It's easy with Straight Talk.

Just visit the Straight Talk website and select your new phone. Purchase and add service when you activate. (You can easily activate your new phone with your old number, too!)

No contract. No obligations. No early termination fee. No upgrade charge.

Straight Talk


  1. I've been trying to activate my phones since July 11th, with no success. I'm beginning to think this is a scam, Walmart had better refund my money in full.

  2. I have had a straiht talk phone to quit working and sent it back a week ago and supposed to got a new phone overnight delivery six days and still have no phone.

  3. Hi bunnyknits. Sorry. If you are still having problems, please call Customer Service 877-430-2355. Thanks.

  4. Hi Daniel: Sorry. Please call Customer Service 877-430-235 to check the status of your exchange. Thanks.

  5. Is straight talk concidering getting into the broadband for notebooks? I love your phone service with the no hidden cost and the great coverage. I do wish you had a little better customer support.

  6. can i upgade to a new phone half way threw the 30 days of service on my old phone without loosing my mins or do i loose my min and days of service when i switch phones and have to buy a new 30 day card for the new phone? also does my old phone have to be active in oder to upgrade to a new phone and keep my old phone? in other words if i want to wait unitll the day after my 30 days is up on my old phone then activate my new phone the next day can i still keep my phone number ?

  7. Trying to port my old cell number to Straight Talk and was told that it can't be done AND that Straight Talk is "nationwide" meaning you can get service nationwide but it won't work outside of your zip code - ie it does not Roam -- it just won't work. That is NOT what the marketing material at Wal-Mart and the website states. Is this a scam?!

  8. Hi Craig. Great idea! Thanks for the suggestion.

  9. Hi Lee; Best bet is to to call Customer Service when you port, and add service at the same time. 877-430-2355. Thanks.

  10. Hi Jeannine. Not true.

    You can port your old number AND Straight Talk does work outside of your zip code.

    Whoever told you those things was misinformed.


  11. I bought a Straight-Talk-Samsung-Galaxy-Precedent-Android-Prepaid-Smartphone suppose to be delivery took 4 days. It was suppose to work fine in my area but when i received it i could not get 1 bar and forget about the web. I transferred my old ST number that i had renewed 1 week earlier for $30 to the smartphone so I lost that $30 had to use the $45 card to activate the new phone so i'm losing that $45 and although they took the money out of my bank account immediately they tell me it will be 30 days before they return what's left of my money.

  12. can I trade in my straight talk iphone 4 for an iphone 5 one as kind of an upgrade? or do I have to buy the iphone 5?


Surpassing Verizon, TracFone notches 1.1M net adds in Q4

By Mike Dano

Feb. 9 2011 - 6:03 pm - América Móvil's TracFone MVNO service netted a whopping 1.1 million new subscribers in the fourth quarter of 2010, finishing the period with a total of 17.7 million subscribers.

TracFone's net adds put it in the same league as some of the nation's Tier 1 wireless carriers. For example, Verizon Wireless (NYSE:VZ [1]), the nation's largest wireless carrier, recorded 955,000 total net customer additions in the fourth quarter, ending the period with 102.2 million "total wireless connections."

Such a comparison isn't completely fair, however. TracFone doesn't operate its own wireless network--instead, as an MVNO, the company essentially piggybacks on the networks of Verizon , AT&T Mobility (NYSE:T [2]) and T-Mobile USA, reselling their services under TracFone's brands, which include Straight Talk, Net10 and others. Thus, TracFone's net customer additions are also counted by its host carriers under their "wholesale" column.

Nonetheless, TracFone's stellar growth is notable. The company has grown its U.S. subscriber base from 14.4 million in December of 2009 to 16.7 million in September 2010 to 17.7 million at the end of the fourth quarter of last year.

As for TracFone's subscriber metrics, the company's minutes of use skyrocketed 219 percent year over year, from 94 in the fourth quarter of 2009 to 300 in the fourth quarter of 2010. TracFone attributed the growth to its Straight Talk unlimited service. TracFone's average revenue per user grew from $10 to $14 during the same period while its churn remained relatively unchanged at around 4 percent.

Read the full story here.

Great Coverage!

Straight Talk uses one of America's best networks, so you're assured of great coverage, fewer dropped calls and clear connections.

Whether you talk, text or send and receive data, Straight Talk's got you covered.

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CTIA-The Wireless Association's statement on usage and cost for mobile phone calls

WASHINGTON, DC CTIA-The Wireless Association® issued the following statement today in response to the OECD Communications Outlook report on usage and cost for mobile phone calls:

The headline from the recently released OECD Communications Outlook report reads that Finland, the Netherlands, and Sweden have the lowest prices for mobile phone calls among OECD countries, while the highest prices were found in Canada, Spain, and the United States. But since U.S. consumers enjoy the lowest per minute rates of all of the OECD countries, what today’s OECD report really shows is that some international comparisons just don’t make sense – especially when built on flawed assumptions.

The real story is buried on page 275 of the OECD report which states:

“It is important to note again that the OECD calling pattern in the basket can be significantly different than common calling profiles in a specific country. For example, the high-usage OECD basket includes 1,680 outgoing voice calls per year while users in the United States average 9,600 minutes of voice calls (combined incoming and outgoing) per year. In this case the basket provides the cost of buying exactly the calls and messages in the OECD basket rather than what may be considered a ‘typical’ bundle in the market.”

Read the full article here.